SMARTMERCH™
Designed with love. Crafted for connection. At SMARTMERCH™, we don’t just create products — we build experiences. We craft premium and programmable merch embedded with RFID smart labels, every tap unlocks exclusive experiences, real-time insights, and new opportunities to grow your brand.
You dream it, we deliver it — with the data to back it up. Welcome to the future of connected products; a new way to grow your community.
Tap. Own. Experience.Connect Your Community With Smartmerch.
Product Categories
- Smart Tees
- Smart Sweatshirts
- Smart Hoodies
- Smart Caps
- Smart Tote Bags
- Smart Access Cards
- Smart Wristbands
Develop My Own Products
All products are sustainably made by verified manufacturers worldwide, within regions on the 2025 US tariff schedule.
North America
United States
Europe
Italy
Portogal
Asia
China
Taiwan
Vietnam
Terms & Conditions
These terms apply to all SMARTMERCH™ orders and related services provided by SPIN – Smart Products Infrastructure Network, Inc. (“SPIN”).
01. Shipping Costs
Shipping fees are not included in the initial invoice. They will be quoted and invoiced separately based on final shipment volume, weight, and destination.
02. Defect Claims & Returns
Any claims regarding defective items must be submitted in writing within 48 hours of goods being received. Claims must include:
- Clear photographic evidence of defect(s)
- Order number and item reference
- Description of issue
Claims made after this window will not be accepted.
03. Storage & Late Pickup Fees
Completed goods must be picked up within 5 working days of manufacturing completion.
04. SPIN OS PRIME Subscription
All first-time SMARTMERCH™ clients receive a 3-month complimentary subscription to SPIN OS PRIME, enabling full access to dashboards, analytics, content widgets, and UGC features.
05. RFID SPIN Tags
One-time inclusion of free SPIN smart tags (RFID) is granted on the first order, including programming and integration services.
06. Liability for Goods in Transit
SPIN and SMARTMERCH™ assume no liability once goods are handed over to the designated logistics provider. This includes, but is not limited to, delays, loss, or damage during transit.
07. Taxes, Tariffs & Import Duties
All applicable customs duties, VAT, import taxes, or related charges are not included in SPIN invoices. The client bears full responsibility for compliance and payment of such expenses.
08. SPIN OS Terms
Use of SPIN OS (including SPIN OS PRIME) is governed separately by the SPIN Platform Terms & Conditions, which apply to all software, interfaces, and digital services provided through the SPIN ecosystem.
09. Payment Terms
All invoices must be paid in full and in one lump sum upon receipt. No partial payments, delays, or installment plans are accepted unless otherwise agreed in writing.
10. Sampling
Each order includes one free 3D sample render. Physical product samples are billed separately and limited to a maximum of three (3) physical units per product variant.
By placing an order with SMARTMERCH™, you acknowledge and accept these terms in full.
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